Effective Date: 2/24/2026

First Step AI (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thefirststepai.com, use our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business name

  • Any information you provide via forms or chat widget.

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technologies

Communication Data

  • Chat messages

  • Call recordings (if applicable)

  • SMS communications

  • Email correspondence

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries

  • Schedule consultations or demos

  • Provide services

  • Send SMS and email communications

  • Improve our website and services

  • Comply with legal obligations

  • Monitor and analyze usage trends

3. SMS Communications

By submitting your information through our website, forms, or chat widget, you consent to receive SMS messages and phone communications from First Step AI. Message and data rates may apply. You may opt out at any time by replying STOP.

We do not sell or share SMS opt-in data with third parties for marketing purposes.

4. Call Recording Disclosure

Phone calls with First Step AI may be recorded or transcribed for quality assurance, training, and documentation purposes.

5. Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including:

  • CRM and automation platforms (e.g., GoHighLevel)

  • SMS providers (e.g., Twilio)

  • Email service providers

  • Payment processors

  • Hosting providers

We do not sell your personal information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion.

To make a request, contact us at: thefirststepai@gmail.com

8. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may adjust your browser settings to refuse cookies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

First Step AI
Email: thefirststepai@gmai.com
Website: https://thefirststepai.com